top of page

Shipping and Delivery Policy

Thank you for choosing Good Boy Glass for your Glass needs! We aim to provide you with a seamless shopping experience from order placement to delivery. Please read through our shipping and delivery policy to understand how we handle shipping and delivery of our products.

Shipping Partners 

Good Boy Glass partners with Sendle, a reliable shipping application, to facilitate the shipping of our products through various carriers. Sendle helps us ensure that your orders are delivered efficiently and securely.

Order Processing Time

Orders are typically processed and shipped within 2-3 business days after they are received. Please note that orders placed on weekends or holidays will be processed on the following business day.

Estimated Delivery Time

Once your order has been processed and shipped, the estimated delivery time is 3-5 business days. Please keep in mind that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or carrier issues.

Shipping Rates 

Shipping rates are calculated based on the weight and destination of your order. You can view the shipping cost for your order at the checkout before completing your purchase.

Tracking Your Order 

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through the carrier's website or the Sendle application.

Shipping Restrictions

At this time, we only offer shipping within The United States. We apologize for any inconvenience this may cause.

Shipping Address Accuracy

Please ensure that the shipping address provided during checkout is accurate and complete. Good Boy Glass is not responsible for orders shipped to incorrect addresses provided by the customer.

Delivery Issues

In the rare event that your order is delayed or lost in transit, please contact us at goodboyglass@gmail.com. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.

International Shipping 

At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.

Returns and Exchanges: Please refer to our Returns and Exchanges Policy for information on returning or exchanging products purchased from Good Boy Glass. The link is located at the footer of the website.

Contact Us 

If you have any further questions or concerns about our shipping and delivery policy, please don't hesitate to contact us at goodboyglass@gmail.com. Our customer service team is here to assist you.

By placing an order with Good Boy Glass, you agree to abide by the terms and conditions outlined in this shipping and delivery policy.

Thank you for choosing Good Boy Glass for your candle needs! We appreciate your business.

Updated: 3/28/24

bottom of page